Cedrick McDonald designs are handcrafted and produced in Italy. As a result of in-depth research, we are able to ensure the utmost quality. The leather and all the materials used are carefully selected and expert craftsmen carry out the work by hand. Any imperfections, creasing, shading, or irregularities in the leather are to be regarded as natural features of the product. The following recommendations are general guidelines for maintaining the longevity and durability of the footwear.
Cedrick McDonald declines any responsibility for the instructions stated herein, each customer shall be held individually responsible. The experts in our customer care center are always available to offer support (Customer Service). To request assistance with repairs or maintenance, please be sure to have the original proof of purchase or your order number. We ask that you also provide a photograph of the product, the defect, and the bottom of the shoe sole.
CEDRICKMCDONALD.COM Provides one (1) complimentary repair for each pair of shoes purchased from our online boutique up to One (1) Year from the date on the original purchase receipt.
A repair is defined as cleaning, minor scuff repair and heel tap replacements. Product care is executed by a third-party cobbler service chosen by CEDRICKMCDONALD.COM at its sole discretion. Complimentary Shipping (if required) to and from the repair facility within the United States.
REQUESTS FOR PRODUCT CARE SERVICES MUST REQUESTED VIA EMAIL AT: INFO@CEDRICKMCDONALD.COM
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